For organisations
- Industry insight
- Management reporting
- Market intelligence
- Member insight
- Trend analysis
Collect data, automate recurring processes and deliver valuable insights to participants, clients and organisations.

A questionnaire can collect answers. For many recurring research programmes, that is only the beginning. The difficult work often comes afterwards: checking whether data are usable, calculating indicators, creating relevant comparisons, producing individual outputs, repeating the process and keeping participants informed.
The Survey Tool brings those steps together in one research environment.
The exact route differs by programme. A member satisfaction study may end with an aggregated association report. A performance benchmark may return an individual dashboard to every participant. An assessment may calculate a profile and immediately generate personalised feedback.
The platform is configured around the research model rather than forcing every project through the same output.
Many organisations do not struggle with collecting information. They struggle with everything that happens afterwards.
Questionnaires are rebuilt every year, spreadsheets are consolidated manually, calculations are repeated, reports are assembled by hand and participant communication depends on individual effort. As programmes grow, the process becomes increasingly difficult to scale and often relies heavily on a small number of people.
The Survey Tool was designed to bring these recurring activities together in one structured process, making research programmes easier to manage, easier to repeat and less dependent on manual work.
Reduce repetitive administration and reporting work.
Use the same methodology, calculations and outputs every research cycle.
Support more participants without increasing manual workload.
Provide benchmarks, assessments and personalised feedback automatically.
Track developments and trends across multiple years.
The Survey Tool can support the complete recurring process. Each building block can be configured independently around the study.
Create structured questionnaires, collect recurring data and combine survey responses with imported information from other systems.
Use configured checks and review workflows to identify incomplete, inconsistent or unusual submissions before results are analysed.
Calculate KPIs, compare participants with relevant peers and create the analytical foundation for recurring research programmes.
Transform the same dataset into reports and dashboards for participants, management teams, clients or associations.
Reduce the operational burden of running recurring research, benchmarking or assessment programmes.
Avoid duplicate work by connecting the platform to existing systems and data sources.
Manage access to sensitive participant, organisational and benchmark information in a structured and controlled environment.
The same platform can support very different research and benchmarking programmes.
Whether you run a benchmark, member survey, market monitor or assessment, the Survey Tool provides a consistent process for collecting, analysing and reporting information.
The Survey Tool supports very different programmes, from benchmarking and market monitoring to assessments and personalised feedback.
The breadth of the Survey Tool is easiest to understand through the programmes it supports.
Multiple recurring research programmes managed from a single platform.
Used for:
Benchmarking expertise delivered at scale.
Used for:
Recurring market intelligence without rebuilding the process every quarter.
Used for:
Personalised participant feedback delivered automatically.
Used for:
It is a configurable online platform for recurring research, benchmarking and assessments. It combines data collection with validation, calculations, comparisons, dashboards, reports and communication workflows.
It can create and run questionnaires, but its main purpose goes further. It is designed for research processes that also require validation, benchmarking, calculations, recurring periods, individual outputs or automated reporting.
The Survey Tool supports the complete research process, including validation, benchmarking, calculations, personalised reporting and recurring programme management.
Yes. Customers can retain their own questions, definitions, calculations and substantive methodology. C2C configures the platform around the agreed research model, subject to technical feasibility.
Yes. Reports and dashboards can be configured to use participant-specific data, comparisons, calculations and conditional content. Not every study needs individual reporting.
Yes. A customer can use the platform for separate studies with their own questionnaires, calculations, participant groups, dashboards, reports and workflows.
Often, yes. Feasibility depends on the structure and quality of the data and on whether historical definitions and calculations can be reconciled with the current research model.
C2C has a standard HubSpot connection. Other integrations or data exchanges can be assessed based on the required process, available interfaces and technical feasibility.
Yes. The same platform can support different research models while reusing common processes such as data collection, reporting and communication.
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